Privacy Policy for Speech Therapy Services

1. Introduction

This Privacy Policy explains how Dimensions Centre for Child Development (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

• Personal Information: We collect personal information that you provide to us, such as your name, contact details, date of birth, and medical history.

• Health Information: We collect information related to your health, including therapy notes, assessment results, and treatment plans.

• Payment Information: We collect payment details such as credit card information for processing payments.

• Usage Data: We may collect data on how you use our services, including session logs and communications.

3. How We Use Your Information

• Service Provision: To provide, manage, and improve our speech therapy services.

• Personalization: To tailor our services to your specific needs.

• Communication: To contact you regarding appointments, follow-ups, and service updates.

• Billing: To process payments and manage billing.

• Legal Compliance: To comply with legal obligations and protect our legal rights.

4. Information Sharing and Disclosure

• With Your Consent: We may share your information with third parties when you have given explicit consent.

• Service Providers: We may share information with third-party service providers who perform functions on our behalf, such as payment processing and IT support.

• Legal Requirements: We may disclose your information if required by law or in response to legal processes.

• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and/or that of our clients or others.

5. Data Security

• Measures Taken: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration.

• Encryption: Sensitive data, such as payment information, is encrypted during transmission.

6. Data Retention

• Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

• Destruction of Data: Once the retention period has expired, we securely dispose of your information.

7. Your Rights

• Access: You have the right to access the personal information we hold about you.

• Correction: You have the right to request correction of any inaccurate or incomplete information.

• Deletion: You have the right to request the deletion of your personal information, subject to legal requirements.

• Objection: You have the right to object to the processing of your personal information.

8. Children’s Privacy

• Protection: We take special care to protect the privacy of children under the age of 18. Personal information of minors is collected with parental consent and used solely for providing therapy services.

9. Changes to This Privacy Policy

• Updates: We may update this Privacy Policy from time to time. Changes will be posted on our website and will be effective immediately upon posting.

• Notification: Significant changes will be communicated to you directly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: +91 9880146677

Dimensions Centre for Child Development